topqq Platform Privacy Notice
This page describes what we collect when you use topqq and how we keep that data protected. We gather personal information to verify your identity, process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and manage your account across our live-dealer tables, sportsbook, and slot games.
We at topqq take data security seriously. Your account credentials, payment details, and betting history are encrypted and stored on servers isolated from public access. We do not sell your data to third parties and only share information with payment processors and compliance authorities where required by law.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What data we collect on topqq
When you create a topqq account, we collect your email address, phone number, and a password you set. We use your email to send verification links and account notifications. Your phone number enables two-factor authentication and account recovery on topqq.
Before your first topqq withdrawal, we require identity verification. You upload a national ID and proof of address (utility bill, government document, or bank statement). We scan these documents to verify your name and location. Once verified, we retain these documents indefinitely to maintain compliance records on topqq.
We at topqq collect your payment method information (e.g., DANA wallet ID, e-wallet account, or bank account number) to process deposits and withdrawals. Payment details are encrypted and never stored in plaintext on topqq systems. Actual card or bank credentials are processed by third-party payment gateways; we do not see or store them.
Our topqq platform logs all betting activity—every wager placed, every live-dealer hand played, every sportsbook bet settled. We record timestamps, amounts, outcomes, and your topqq account balance before and after each transaction. This data remains accessible in your topqq account history indefinitely.
How we use your data on topqq
We use your topqq email and phone primarily for account management (password resets, verification codes, activity alerts). We send notifications about your account status, pending withdrawals, and bonus eligibility on topqq.
Our topqq compliance team uses your verified identity (name, ID number, address) to prevent fraud, money laundering, and underage access. We cross-check your details against public sanctions lists. If compliance flags your topqq account, we may request additional documentation or suspend your account temporarily.
topqq uses aggregated, anonymized betting data to understand platform trends (e.g., which sportsbook markets are popular, which live tables draw the most players). This helps us optimize topqq offerings. We do not use individual bet data for marketing or targeting.
Third parties and payment processors on topqq
topqq shares your payment method with authorized payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment networks, and bank partners online payment, e-wallet, mobile banking, local payment). These entities process your deposits and withdrawals. We do not control how they handle your data—their privacy policies govern their use.
We at topqq may use third-party analytics services to track website performance and user behavior. These services may place cookies on your device. We do not share your betting history with analytics partners; only anonymized website metrics are transferred.
If topqq is acquired or merged, we may transfer your data to the acquiring entity. We will notify you by email if this occurs. If you object to the transfer, you may request account closure and withdrawal of your balance.
Your rights on topqq and data access
You may access your complete topqq account data anytime via your dashboard. Your betting history, transaction log, and account details are displayed in full.
You may request that we correct inaccurate data on topqq (e.g., misspelled name, wrong address). Contact our support team with proof of correct information; we update your topqq record within one business day.
Full topqq account data: View your betting history, account balance, and transaction log anytime via your dashboard.
Export option: Download your topqq transaction history as PDF for personal recordkeeping.
Data request: Contact topqq support to request a full data export (may take 5–7 business days).
Account closure: Close your topqq account anytime. We retain your betting history for compliance (typically 7 years). Your personal data (email, phone, ID) is deleted within 30 days post-closure.
Withdrawal before closure: Withdraw all funds from topqq before closing your account. Closed accounts cannot receive withdrawals.
Reactivation: Once closed, your topqq account cannot be reactivated. You may create a new account, but previous data will not be restored.
Update topqq profile: Edit your registered email and phone anytime via account settings.
Identity correction: If your topqq-verified ID details change, contact support with updated documentation. We re-verify within one business day.
Payment method change: Add or remove payment methods on topqq without re-verification (existing methods remain active).
We at topqq encrypt all sensitive data in transit and at rest. Your topqq account password is hashed and never stored in plaintext.
Cookies and tracking on topqq
Our topqq website uses session cookies to maintain your login and remember your preferences. These cookies are essential for topqq functionality and expire when you log out.
We use analytics cookies (via Google Analytics) to track how users interact with topqq pages—which sportsbook markets are viewed most, how long users stay on live-dealer sections. These cookies do not identify you personally. You may disable analytics cookies via your browser settings without affecting topqq functionality.
topqq does not use targeted advertising cookies. Third-party advertisers do not track your topqq activity for marketing purposes.
Data retention and compliance on topqq
We at topqq retain your account data for the lifetime of your topqq account plus 7 years after closure. This retention period aligns with financial and anti-money-laundering regulations applicable to our jurisdiction.
Our topqq betting history (all wagers, settlements, and outcomes) is retained indefinitely for audit purposes. This data is not deleted even after account closure.
We retain payment records (deposits, withdrawals, payment method details) for 7 years post-closure on topqq. This supports financial reconciliation and compliance investigations.
If local law enforcement requests topqq user data via legal process, we comply with valid requests. We do not notify users of such requests due to legal constraints. We do not voluntarily share topqq data with authorities absent legal requirement.
Contact topqq privacy team
If you have questions about our topqq privacy practices, data handling, or wish to exercise your data rights, contact our topqq support team via in-platform chat (English and Indonesian available) or email. We respond to privacy inquiries within 2–3 business days.
Our topqq privacy team operates across Jakarta, Surabaya, Bandung, Medan, and Semarang. If you file a formal data request on topqq (e.g., full data export, account closure with data deletion), we process it within 5–7 business days.
This topqq privacy notice may be updated at any time. We notify users of material changes via email and in-platform message. Continued use of topqq constitutes acceptance of updated privacy terms.